Privacy Policy

Privacy Policy

Last updated: February 9, 2026

MILESAI INC. (“Company”, “we”, “our”, or “us”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites, applications, products, and services that link to this policy (our “Services”) and our practices for using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect:

Through the Services.
In communications, including email, text, chat, and other electronic messages, between you and the Services.

It does not apply to information collected by:

Us through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.

We may provide additional or different privacy policies that are specific to certain features, services, or activities.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes To Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children’s and Minors’ Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

International Users

The Services are intended for use by organizations and individuals located in the United States, and we do not market the Services to individuals in jurisdictions outside the United States. If you access the Services from outside the United States, you understand that your personal data may be processed in the United States and other locations where we or our service providers operate, and that those locations may have privacy and data protection laws that differ from those in your jurisdiction.

Employer and Employee Data Distinctions

Our Services are provided both to individual employees as direct customers and to employers who purchase company‑wide usage packages. The following distinctions apply:

When You Are a Direct Customer. If you purchase and use our Services as an individual, you are our customer and generally control how your personal data is used within the scope of this privacy policy and any applicable agreement between you and us.

When Your Employer Is the Customer. If your employer or another organization (for example, your company, agency, or institution) purchases our Services for company-wide use:

Your employer is our customer and determines how the Services are configured and used within the organization.
Your employer may have access to aggregated metrics, insights, and performance-related information derived from your use of the Services, subject to the settings and features enabled by your employer.
Your employer is responsible for providing you with any notices and obtaining any consents required under applicable employment, privacy, monitoring, wiretap, or similar laws before using the Services in a way that involves monitoring, recording, or analyzing your work-related activities and communications.
Your employer is solely responsible for deciding how to use any insights, metrics, or outputs generated by the Services, including for performance management, promotion, discipline, or other employment-related decisions, and for ensuring such use complies with all applicable labor, employment, and anti-discrimination laws.

We do not make or control employment decisions about you and we are not responsible for how your employer chooses to interpret or use insights, metrics, or other outputs generated by the Services. Regardless of whether you or your employer is the customer, we process your personal data in accordance with applicable privacy laws and this privacy policy.

Use of Insights and Metrics; No Consumer Reporting

The insights, summaries, metrics, and other outputs generated by the Services are intended for informational and productivity‑enhancement purposes only. They are based on automated analysis of the inputs and configuration provided by you or your employer and may not fully reflect context, nuance, or other relevant information.

We do not operate as, and do not intend to operate as, a consumer reporting agency, and the Services and their outputs are not designed to constitute “consumer reports” or “investigative consumer reports” as those terms are used in the U.S. Fair Credit Reporting Act (FCRA) or similar laws. We do not assemble or furnish reports about individuals for the purpose of making decisions about credit, insurance, housing, or employment for third parties.

If your employer chooses to rely on outputs from the Services in a manner that could be subject to the FCRA or other similar laws, your employer is solely responsible for determining whether those laws apply and for complying with any notice, consent, dispute, or other requirements.

The Personal Data That We Collect or Process

“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, or any other identifier we may use to contact you online or offline).

The types and categories of personal data we collect or process include:

Account and contact information, including name, address, email address, phone number, username, and other contact information you provide us.
Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
Billing and payment information, such as billing address and limited payment card details (processed by our third‑party payment processors), and records of invoices, payments, and failures.
Preferences and configuration information, such as communication and notification settings, time zone, language, workspace or project configuration, and choices about how the Services and integrations are set up for your account.
Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
Authentication and security information, including passwords and security credentials, login and logout times, session identifiers, and information related to detecting and preventing fraud or unauthorized access.
Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
Images, voice recordings, and videos collected or stored in connection with the Services.
Employment data, including job title, department, work location, work email address, work phone number, employee identification number, performance reviews, other employment-related information, and information about your role within your organization, such as manager relationships, team or project assignments, and permissions or access levels within the Services.
Communication and meeting data, including the content and metadata of emails, calendar events, chat messages, and meetings or calls (such as subject lines, titles, participants, timestamps, duration, and related information) that are processed when you or your employer connect third‑party tools to the Services.
Support and feedback information, including information you provide when you contact customer support, respond to surveys, or provide feedback or reviews about the Services, and any associated communications and records.
Sensitive information, including biometric data processed to uniquely identify an individual and precise geolocation data.

Some of the information identified above, including sensitive information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.

We also collect:

Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page and information about your use of specific features of the Services, such as which tools, reports, or integrations you use, how often you use them, and usage metrics related to meetings, messages, or tasks processed by the Services.

If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.

Biometric Information

In connection with certain features of the Services, we may collect, generate, or process biometric identifiers or biometric information, such as facial geometry extracted from images or video and voiceprints extracted from audio recordings, that can be used to uniquely identify an individual. We use this information to enable core functionality such as meeting recording and transcription, speaker identification, and generation of personalized insights and summaries.

Where required by applicable law, we will provide you or your employer with any legally required notices and obtain any required consent before collecting or processing biometric information. In jurisdictions where your employer is responsible for providing such notices and obtaining such consent, we rely on your employer to comply with its obligations and to ensure that your use of the Services is authorized.

We retain biometric identifiers and biometric information only for as long as reasonably necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements, or for a shorter period if required by applicable law. When biometric identifiers and biometric information are no longer needed for these purposes, we will delete, destroy, or permanently deidentify them in accordance with applicable law and our internal policies.

We do not sell biometric identifiers or biometric information or use them for independent commercial purposes unrelated to the provision, maintenance, or improvement of the Services, except as permitted by and disclosed in this privacy policy and applicable law.

How We Collect Your Personal and Other Data

You Provide Information to Us

We collect information about you when you interact with our Services, such as when you create or update an account, place an order, subscribe, or make a purchase or request, or create, upload, or post content to the Services, including reviews, media such as photos, videos, or audio recordings.

Automatically Through Our Services

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies and other tracking technologies including details of your interactions with our Services, such as traffic data, logs, and other communication data, including server and application logs, event and telemetry data about feature usage, and diagnostic information to help us monitor, maintain, and improve the Services, and which resources and Services features that you access and use.

We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking).

Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.

The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out of our use of these technologies for those purposes by following the steps set forth in the “Your Rights and Choices About Your Information” Section below or by contacting us at privacy@dreamlever.ai. Please note that some Services features may be unavailable as a result.

When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about your or your device. These third parties may include:

Analytics companies.
Your device manufacturer.
Your internet or mobile service provider.

These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

From Business Partners and Service Providers

We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as email platform providers, content delivery services, payment processors, analytics, security and anti-fraud services, and data brokers. We also may receive personal data from business partners that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, and income level so that we can better provide you with a personalized experience, including personalized content, offers, and services.

We may also receive personal data about you from your employer or another organization that is our customer, such as when they provision accounts for you, configure teams or projects, or upload information about their workforce or organizational structure so that we can provide the Services.

We collect personal data through application programming interfaces (APIs) that connect our Services with your third-party work tools, including email systems, project management software, video conferencing platforms (such as Zoom and Microsoft Teams), and calendar applications. When you or your employer authorize these integrations, we collect data from these connected applications to provide our productivity and insights features. Depending on how you or your employer configure these integrations, the data we collect from connected applications may include the content and metadata of emails, calendar events, chat messages, meetings and calls (including recordings and transcripts), and project or task information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, to:

Provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
Fulfill and manage subscriptions, purchases, orders, deliveries, payments, returns, and exchanges.
Provide customer service and support, including troubleshooting, responding to inquiries, and diagnosing and fixing technical issues.
Provide you with notices about your account or subscription, including expiration and renewal notices.
Improve our Services, including by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them and to develop, maintain, analyze, improve, optimize, test, and secure the Services. Our analysis may include the use of technology like machine learning and large language models, which may include training these models or sharing with third parties for model training.
Detect, investigate, and help prevent security incidents, fraud, abuse of the Services, and other harmful or unlawful activity, and protect the rights, property, and safety of us, you, your employer, and others.
Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties’ services. We may use your information to model, segment, target, offer, market, and advertise our Services.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Comply with legal and regulatory obligations, respond to lawful requests and legal process, and establish, exercise, or defend legal claims.
Notify you when Services updates are available and about changes to any products or services we offer or provide though them.
Transcribe, record, and summarize meetings, including video and audio conferences, to generate meeting summaries, action items, and insights.
Analyze emails, chats, and project management activity to generate summaries, insights, action items, and performance metrics for individual users and teams.
Create reminders, task lists, and productivity suggestions for individual users based on their work patterns and communications.
Aggregate and share company-wide metrics, updates, goals, and successes derived from analysis of employee communications and work activities.
Streamline company information and project management by integrating with company emails and video chats to detect and summarize action items, and aggregating information to provide companywide updates, goals, metrics, and success.
Develop new features, products, and services, and understand how users engage with existing ones.
Fulfill any other purpose for which you provide it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:

Estimate our audience sizes and usage patterns.
Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
Speed up your searches.
Recognize you when you return to our Services.

We use your information, including technical data, usage data, and in some cases content and communications data, to develop, maintain, analyze, improve, optimize, and secure the Services and our underlying technologies. This includes using data to train, fine‑tune and evaluate, how the Services route, construct, and prioritize prompts and responses, and to improve features such as transcription, summarization, insights generation, recommendations, and anomaly detection. When you use our meeting features, we record and transcribe meetings and store the resulting audio and transcripts in our systems so that we can provide summaries, action items, search, and other productivity features. We encrypt these recordings and transcripts in transit and at rest in our databases, using commercially reasonable security measures.

Where feasible, we use aggregated, deidentified, or otherwise anonymized data for these purposes. We do not use your personal data to train the underlying foundation models provided by our AI infrastructure vendors, and we configure those vendors in enterprise or zero‑retention modes so that they do not retain your data to train or improve their own models or independent products or services.

If we ever materially change our practices to use identifiable customer content for generalized model training beyond operating and improving the Services for you (for example, to train our own foundation models), we will update this privacy policy and, where required by applicable law, obtain your consent or provide appropriate opt-out choices before doing so. For certain enterprise customers, our contracts may further limit how we use customer content and may provide additional controls over such use. In the event of a conflict between this privacy policy and an enterprise agreement, the enterprise agreement will govern our use of customer content as between us and that customer.

Profiling and Automated Processing

The Services use automated tools, including algorithms, machine learning models, and other forms of analytics, to analyze meeting recordings, emails, chats, calendar entries, project data, and related information in order to generate summaries, action items, recommendations, and productivity or performance‑related metrics for individuals and teams. These activities may be considered “profiling” or automated processing under certain privacy laws.

We provide these insights and metrics as informational tools to help you and, where applicable, your employer improve productivity, collaboration, and transparency. We do not make independent decisions about promotions, discipline, compensation, hiring, or termination, and we do not intend our analytics or metrics to be used as the sole basis for decisions that produce legal or similarly significant effects about you. Those decisions, if any, are made by your employer or by you, and it is their responsibility to ensure that such use complies with applicable law.

In some jurisdictions, you may have the right to object to or opt out of certain types of profiling or automated processing, particularly where such processing is used for targeted advertising, “sales” of personal data, or decisions that produce legal or similarly significant effects. To exercise these rights where they apply, please use the methods described in the “Your Rights and Choices About Your Information” or “Your State Privacy Rights” section.

Who We Disclose Your Information To

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may also disclose personal data that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our organization and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them. These third parties may include cloud hosting and storage providers, customer support and ticketing platforms, email and communications providers, analytics providers, AI and transcription vendors, security and fraud prevention providers, and other vendors that perform services on our behalf.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of MILESAI INC.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by MILESAI INC. is among the assets transferred.
To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Services, we will transmit the contents of that email and your email address to the recipients.
To third-party application providers with whom we integrate via API connections, when you or your employer authorize such integrations, including email platforms, video conferencing services, project management tools, and calendar applications.
To other users within your organization or account, such as your employer, managers, or teammates, as needed to provide the Services. This may include sharing insights, summaries, metrics, and other outputs that relate to your work activities, communications, or participation in projects and meetings, consistent with the settings and configuration chosen by you or your employer.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal data:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our https://www.dreamlever.ai/terms-of-service and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

The categories of personal data we may disclose include:

Account and contact information.
Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
Device information.
Content and information you elect to provide to us.
Images, voice recordings, and videos collected or stored in connection with the Services.
Employment data.
Meeting and communication data.
Biometric information.
Sensitive information.

These disclosures may involve the transfer of personal data to our affiliates and service providers in other U.S. states (and, where applicable, other countries) where we or they operate, subject to appropriate safeguards designed to protect your personal data.

Your Rights and Choices About Your Information

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.

Advertising, marketing, cookies, and other tracking technologies choices:

Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a “Do Not Track” (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this policy.
Promotions by the Company.

If you do not wish us to use your information to promote our own or third parties’ products or services, you can opt out by unsubscribe using the link in our marketing emails or contacting us at privacy@dreamlever.ai. Even if you opt out of marketing, we may still send you non‑promotional messages about your account or transactions.

Targeted Advertising by the Company.

If we use your information to support targeted or interest‑based advertising for our Services, you may opt out by contacting us at privacy@dreamlever.ai or by using any advertising or cookie preference tools we make available . You can also use browser or platform tools (such as ad settings or app tracking controls) to limit certain types of targeted advertising.

Location data choices:

Location Data. You can choose whether or not to allow the Services to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some Services features may become inaccessible or not function properly.

Within the Services, you may be able to adjust certain settings that affect how we process your information, for example, which third‑party tools are connected, which workspaces or projects are analyzed, and your notification and reminder preferences. These in‑product controls may change over time as we update the Services.

Your State Privacy Rights

Depending on your state of residence and on how we interact with you, you may have certain rights regarding your personal data under state privacy laws, including, for example, laws in California, Colorado, Connecticut, Utah, Virginia, and other states that may adopt similar laws. If you are a California resident, please also review the “California Privacy Rights Addendum” below for additional information about your rights under California law. These rights generally apply when we are acting as a “controller” or “business” with respect to your personal data and may not apply in all contexts (for example, to certain human resources or business‑to‑business data, or where an exception or exemption applies).

Residents of Nevada may submit a verified request directing us not to make any “sale” of their covered information (as that term is defined under Nevada law) by contacting us at our designated request address listed in the “Contact Information” section and specifying that they are a Nevada resident making a do‑not‑sell request.

Where these laws apply, you may have some or all of the following rights, subject to legal limitations and exceptions:

Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.

Important:

The exact scope of these rights and the circumstances in which we are required to honor them vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.

To exercise any of these rights, please contact us at privacy@dreamlever.ai. To appeal a decision regarding a consumer rights request, you may contact us by emailing privacy@dreamlever.ai with “Privacy Rights Appeal” in the subject line and explaining why you believe our decision was incorrect. We will review your appeal and respond within the timeframe required by applicable law. If we deny your appeal, our response will include information about how you can contact your state attorney general or other relevant regulator to lodge a complaint.

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal or similar universal opt out mechanism from your browser or device, we will make reasonable efforts to treat that signal as a request to opt out of any personal data “sales” or “sharing” or use of personal data for targeted advertising, to the extent required by applicable law and to the extent we are able to associate the signal with your browser, device, or account.

How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

Changes to Our Privacy Policy

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the “last updated” date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

Contact Information

To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at:

privacy@dreamlever.ai

California Privacy Rights Addendum

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.

These rights apply to the extent we process your personal information as a “business” under the CCPA. In some cases, such as when we process personal information solely on behalf of your employer in its role as our customer, we may instead be acting as a “service provider” or “contractor,” and your requests may need to be directed to your employer.

Some personal information we process relates to your role as an employee or contractor of one of our customers. California law may treat certain human resources and business‑to‑business information differently in some circumstances. We will handle your requests regarding such information in accordance with applicable law.

Personal Information We Collect

In the preceding 12 months, we have collected the following categories of personal information from California consumers:

Identifiers, such as name, email address, postal address, IP address, account name, employee identification number, and other similar identifiers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, address, telephone number, employment information, and employment history.
Protected classification characteristics under California or federal law, such as age, race, national origin, citizenship, marital status, sex, gender, and veteran status.
Commercial information, such as records of products or services purchased or considered.
Biometric information, such as voiceprints, faceprints, and facial imagery used to identify individuals.
Internet or other similar network activity, such as browsing history, search history, and information regarding interactions with our Services and connected applications.
Professional or employment-related information, such as job title, department, work location, work email address, work phone number, and performance-related data.
Inferences drawn from other personal information, such as profiles reflecting preferences, characteristics, behavior, and productivity patterns.
Sensitive personal information, including:
1. Account log-in credentials combined with required security codes or passwords
2. Contents of email, text messages, or other communications not directed to us
3. Biometric information used to uniquely identify individuals (voiceprints and facial recognition data)

We collect the categories of personal information listed above to the extent they relate to your use of the Services or are otherwise provided to us by you, your employer, or our service providers.

Sources of Personal Information

We obtain personal information from the following categories of sources:

Directly from you, such as when you create an account, use our Services, or provide information through forms
Indirectly from you, such as through your interactions with our Services and connected applications
From third-party applications you or your employer authorize us to connect with via APIs, including email systems, video conferencing platforms, project management tools, and calendar applications
From our service providers, such as data analytics providers, cloud storage providers, and security service providers
From your employer, when your employer purchases our Services for company-wide use

Business or Commercial Purposes for Collecting Personal Information

We use the personal information we collect for the following business and commercial purposes:

Providing our productivity and insights platform Services
Transcribing, recording, and summarizing meetings and calls
Analyzing emails, chats, and project management data to generate insights and action items
Creating productivity suggestions and task lists for individual users
Generating aggregated company-wide metrics, updates, and performance insights
Improving and developing our Services, including through machine learning and AI model training
Maintaining and securing our Services
Detecting and preventing fraud and security incidents
Complying with legal obligations

Disclosure of Personal Information

In the preceding 12 months, we have disclosed the following categories of personal information to service providers and contractors for business purposes:

Categories A, B, C, D, E, F, G, H, and I to cloud service providers for data storage and processing
Categories A, B, D, F, G, and H to analytics service providers for service improvement and insights generation
Categories A, B, E, F, and I to security service providers for fraud prevention and security monitoring
Categories A, D, F, G, and H to customer support service providers

Sale or Sharing of Personal Information

We do not sell personal information as that term is traditionally understood. However, under the CCPA’s broad definition, certain data sharing practices may be considered “sales” or “sharing” for cross-context behavioral advertising.

We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.

Your California Privacy Rights

As a California resident, you have the following rights:

Right to Know: You may request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources, our business purposes for collection, and the categories of third parties with whom we share personal information.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Correct: You may request correction of inaccurate personal information we maintain about you.
Right to Opt-Out of Sales/Sharing: You may opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of your sensitive personal information to certain permitted purposes.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights.

How to Exercise Your California Rights

To exercise your rights to know, delete, or correct, please submit a verifiable request by:

Emailing us at privacy@dreamlever.ai

Visiting https://dreamlever.ai

To exercise your right to opt-out of sales/sharing or to limit use of sensitive personal information, please:

Visit our “Your Privacy Choices” section above

Email us at privacy@dreamlever.ai

You may also use an authorized agent to submit requests on your behalf. We will verify your identity before processing your request and may request additional information to confirm your identity.

We will respond to verified requests within 45 days, or notify you if we need additional time (up to 90 days total).

If your browser or device sends a Global Privacy Control (“GPC”) signal, we will treat it as a request to opt out of any “sale” or “sharing” of your personal information for cross‑context behavioral advertising to the extent required by California law and to the extent we can associate the signal with your browser, device, or account.

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at privacy@dreamlever.ai.

Cross-State Data Transfers

Our Services operate across state lines within the United States. When you use our Services, your personal data may be transferred to, stored, and processed in states other than your state of residence, including in New York where our company is headquartered. We implement appropriate safeguards to protect your personal data regardless of where it is processed.